DMCA / IP Complaint Policy

DMCA / Intellectual Property Complaint Policy – RentalPay Effective Date: May 2026 Platform: RentalPay 1. INTRODUCTION RentalPay respects intellectual property rights and expects all users to do the same. This DMCA / Intellectual Property (“IP”) Complaint Policy explains how copyright, trademark, counterfeit, and intellectual property complaints may be submitted regarding content or listings available on RentalPay. RentalPay reserves the right to remove content, restrict accounts, or take legal/compliance action where necessary. 2. PLATFORM ROLE DISCLAIMER RentalPay is a peer-to-peer marketplace platform where users independently upload listings and content. RentalPay: Does NOT pre-screen every listing Does NOT guarantee authenticity of user-uploaded items Does NOT independently verify ownership rights for all uploaded content Users remain solely responsible for the legality and authenticity of: Listings Images Brand references Uploaded materials Product ownership claims 3. PROHIBITED INTELLECTUAL PROPERTY VIOLATIONS Users may NOT upload, list, distribute, or promote: Counterfeit designer products Replica fashion items Unauthorized copies Copyright-infringing images Trademark-infringing materials Fake branded merchandise Stolen creative content Repeated IP violations may result in permanent account bans. 4. REPORTING COPYRIGHT OR IP VIOLATIONS If you believe content on RentalPay infringes your: Copyright Trademark Brand rights Intellectual property rights you may submit a complaint to RentalPay. Your complaint should include: Full legal name Contact email address Description of the copyrighted or protected work Direct URL or listing link involved Explanation of alleged infringement Proof of ownership or authorization Good-faith statement that the complaint is accurate 5. COMPLAINT SUBMISSION IP complaints may be submitted to: Email: rentalpay.in@gmail.com Platform: RentalPay Official Website RentalPay may request additional verification documents before taking action. 6. PLATFORM RESPONSE RIGHTS Upon receiving complaints, RentalPay may: Remove listings Restrict visibility Disable accounts Freeze transactions Request clarification from users Preserve records for legal purposes RentalPay reserves sole discretion regarding enforcement actions. 7. COUNTER-NOTICES If a user believes content was removed incorrectly, they may submit a counter-notice including: Full name Contact details Identification of removed content Explanation supporting restoration Good-faith statement asserting lawful use RentalPay may review counter-notices but is not obligated to restore content. 8. REPEAT INFRINGEMENT POLICY Users repeatedly involved in: Counterfeit listings Trademark abuse Copyright violations Fake designer item listings may face: Permanent suspension Transaction restrictions Blacklisting Reporting to payment providers or authorities where legally required 9. FALSE OR ABUSIVE COMPLAINTS Submitting knowingly false, fraudulent, or malicious complaints is prohibited. RentalPay reserves the right to: Reject bad-faith claims Restrict abusive reporters Preserve evidence for legal defense Users may be held responsible for damages arising from false claims. 10. NO GUARANTEE OF ENFORCEMENT RentalPay does not guarantee: Immediate takedown timelines Continuous monitoring of all listings Legal determination of infringement Prevention of future violations Users acknowledge that peer-to-peer platforms inherently involve user-generated content risks. 11. LIMITATION OF LIABILITY To the maximum extent permitted by law, RentalPay shall not be liable for: User-uploaded infringing content Counterfeit items uploaded by users Third-party misuse of intellectual property Enforcement delays Removal decisions Lost profits or reputational damage RentalPay acts as an intermediary platform provider and not as the creator or seller of user-generated listings. 12. COOPERATION WITH AUTHORITIES RentalPay may cooperate with: Courts Law enforcement agencies Intellectual property owners Regulatory authorities where legally required or necessary to protect platform integrity. 13. POLICY MODIFICATIONS RentalPay may modify this Policy at any time without prior notice. Continued use of the platform constitutes acceptance of revised policies. 14. CONTACT For IP complaints or legal notices: Email: rentalpay.in@gmail.com Website: RentalPay Official Website