Seller Agreement
Seller / Owner Agreement – RentalPay
Effective Date: May 2026
Platform: RentalPay
1. INTRODUCTION
This Seller / Owner Agreement (“Agreement”) governs users who list clothing or fashion-related items for rent on RentalPay.
By listing items on RentalPay, you (“Owner,” “Seller,” or “User”) agree to comply with:
This Agreement
The Terms & Conditions
Community Guidelines
Privacy Policy
All applicable laws and regulations
If you do not agree, you must not create listings on the platform.
2. PLATFORM ROLE DISCLAIMER
RentalPay is solely a technology marketplace facilitating peer-to-peer rental transactions.
RentalPay:
Does NOT own listed items
Does NOT guarantee renter behavior
Does NOT physically inspect every item
Does NOT guarantee bookings or earnings
Does NOT provide insurance unless explicitly stated
Owners use the platform entirely at their own risk.
3. ELIGIBILITY TO LIST ITEMS
To create listings, Owners must:
Be legally eligible to enter contracts
Provide accurate account details
Maintain valid payout information
Comply with platform verification requirements
RentalPay may request:
OTP verification
Identity verification
Ownership confirmation
Additional compliance information
Failure to comply may result in restricted listing access.
4. OWNERSHIP REPRESENTATIONS
By listing an item, the Owner represents and warrants that:
The item legally belongs to them or they possess lawful rental rights
The item is authentic unless clearly disclosed otherwise
The listing does not infringe intellectual property rights
The listing is truthful and accurate
Uploaded images genuinely represent the item
Owners are solely liable for counterfeit or infringing products.
5. PROHIBITED ITEMS
Owners may NOT list:
Counterfeit designer goods
Replica products
Illegal items
Dangerous items
Stolen property
Offensive or explicit content
Biohazardous or unhygienic items
Items violating applicable law
RentalPay may remove prohibited listings without notice.
6. ITEM CONDITION & HYGIENE
Owners agree to provide items that are:
Reasonably clean
Wearable
Hygienic
Functional as described
Owners should disclose:
Existing damage
Missing accessories
Alterations
Wear-and-tear issues
Failure to disclose major defects may result in:
Refund obligations
Listing restrictions
Account penalties
7. LISTING ACCURACY
Owners are responsible for ensuring:
Correct pricing
Accurate descriptions
Proper category selection
Correct sizing information
Availability accuracy
Misleading listings may result in:
Reduced visibility
Listing removal
Suspension
8. BOOKINGS & RENTAL RESPONSIBILITIES
Owners agree to:
Honor confirmed bookings
Make items available on time
Cooperate during pickup and return
Communicate professionally
Repeated booking cancellations may result in penalties or suspension.
9. SELF-PICKUP & RETURN
RentalPay currently operates using:
Self-pickup
Self-drop/return
Owners are responsible for:
Coordinating pickup arrangements
Ensuring safe exchange communication
Verifying item condition during return
RentalPay does not supervise physical exchanges.
10. PAYOUTS
Owners may receive payouts through:
UPI
Bank transfer
Other supported payout methods
Owners are responsible for:
Accurate payout details
Tax obligations
Compliance with financial regulations
RentalPay may delay or hold payouts for:
Fraud review
Disputes
Chargebacks
Policy violations
Risk analysis
11. SECURITY DEPOSITS & DAMAGE CLAIMS
Owners may request compensation for:
Damage
Permanent stains
Missing accessories
Non-return
Excessive wear
Owners must provide reasonable evidence where requested.
RentalPay reserves final discretion regarding:
Deposit deductions
Compensation review
Dispute outcomes
False damage claims may result in account penalties.
12. TAXES & LEGAL COMPLIANCE
Owners are solely responsible for:
Tax reporting
GST compliance where applicable
Declaring earnings
Compliance with Indian laws
RentalPay does not provide tax or legal advice.
13. CONTENT LICENSE
By uploading listings or media, Owners grant RentalPay a worldwide, non-exclusive, royalty-free license to:
Display
Store
Compress
Promote
Reproduce
such content for platform operations, marketing, moderation, and business purposes.
Owners confirm they possess rights necessary for uploaded content.
14. ACCOUNT RESTRICTIONS & TERMINATION
RentalPay reserves the right to:
Remove listings
Freeze payouts
Restrict visibility
Suspend accounts
Permanently terminate access
without prior notice where necessary for:
Fraud prevention
Safety
Legal compliance
Policy enforcement
15. NO GUARANTEE OF EARNINGS
RentalPay does not guarantee:
Rental frequency
Booking success
Visibility
Revenue generation
Continuous platform traffic
Performance depends on market demand, pricing, item quality, and user behavior.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by law, RentalPay shall not be liable for:
Lost profits
Missed bookings
Item damage caused by renters
Theft
Counterfeit disputes
User misconduct
Payment delays
Platform outages
Indirect losses
Total liability, if any, shall not exceed the amount directly paid to RentalPay in relation to the affected transaction.
17. INDEMNIFICATION
Owners agree to indemnify and hold harmless RentalPay and its affiliates against claims arising from:
Illegal listings
Counterfeit products
Copyright/trademark violations
Fraud
Misrepresentation
Unsafe products
User disputes
18. POLICY MODIFICATIONS
RentalPay may update this Agreement at any time without prior notice.
Continued use of the platform constitutes acceptance of revised terms.
19. GOVERNING LAW
This Agreement shall be governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts located in Nagpur.
20. CONTACT
For seller-related concerns:
Email: rentalpay.in@gmail.com
Website: RentalPay Official Website
© 2026 RentalPay. All rights reserved.